Privacy Policy

Effective starting: August 24, 2025

Introduction

Suprim Software Company LLC (“Suprim,” “we,” or “our”) respects your privacy. This policy explains how we collect, use, and protect your information.

1. Information We Collect

Account details (name, email, contact info), Billing details (payment info, addresses), Usage data (logs, device info, product activity) and Customer data uploaded into our products.

2. How We Use Information

To provide and maintain products and services. To process payments and billing. To improve product performance. To communicate with you about updates and support. To comply with legal obligations

3. Sharing Information

We may share your personal data with the following parties: With service providers acting on our behalf, including but not limited to service providers who provide IT and system administration services. Professional advisers including lawyers, bankers, auditors, and insurers. Regulators and other authorities who require reporting of processing activities. Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.  As required by law or legal process.

4. Data Retention

We keep personal data only as long as necessary to provide services or comply with obligations.

5. Security

We use industry-standard measures to safeguard your data.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your data. Requests can be sent to legal@suprimco.com

7. SMS

If you choose to receive SMS text messages from Suprim Software Company LLC (“Suprim”), we will collect and store your mobile phone number to provide customer support, service notifications, billing updates, and account-related communications.

Use of SMS Data – Your phone number will only be used for the purposes described above. We do not sell, rent, or share your mobile number with third parties for marketing purposes.

Opt-In/Opt-Out – You may opt in to SMS by providing your mobile number and consent. You may opt out at any time by replying STOP to a Suprim message.

Help – For assistance with SMS, reply HELP to any message, or contact us at support@suprimco.com or (307) 683-5315.

Message Frequency – The number of messages varies depending on your support interactions and account activity.

Charges – Standard message and data rates may apply from your carrier. Suprim is not responsible for delays or failures caused by carriers.

By providing your phone number and opting in, you consent to receiving SMS messages as outlined in these Terms and our SMS Terms & Conditions.